Long Island hospital scores North Shore University Hospital

300 Community Dr., Manhasset, NY 11030 Phone: 516-562-0100

Type: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Emergency Service: Yes
Cardiac Surgery Registry: Yes
Stroke Care Registry: Yes
Nursing Care Registry: Yes

Quality measure

These measures indicate how likely it is that patients will suffer from complications and deaths while in the hospital. The hospital's score is the number of times these events occur for every 1,000 patient discharges, either medical and surgical or just surgical. The government indicates how these scores compare to the national rate, but it does not release a specific national average for these measures.

Category Hospital's score Compared to national average
Fatal complications after surgery 121.67 No different than U.S. rate
Collapsed lung from exam or treatment 0.3 No different than U.S. rate
Post-op pulmonary embolism 12.44 Worse than U.S. rate
Wounds re-opening after operations 1.37 No different than U.S. rate
Accidental puncture or laceration 1.75 No different than U.S. rate
Patient safety overall 1.3 Worse than U.S. rate

Mortality and re-admission rates

Mortality rates focus on whether patients died within 30 days of hospitalization. Readmission rates focus on whether patients were hospitalized again within 30 days. The rates shown here are per 1,000 patients and are based on people with Medicare who are 65 and older and take into account how sick patients were upon initial hospitalization. Death rates and rates of readmission show whether a hospital is doing its best to prevent complications, teach patients at discharge, and ensure patients make a smooth transition to their home or other setting.

Category Hospital's score Compared to national rate
Heart attack death rate 13.2 No different than U.S. rate
Heart attack readmission rate 20.2 Worse than U.S. rate
Heart failure death rate 13.1 No different than U.S. rate
Heart failure readmission rate 23.8 No different than U.S. rate
Pneumonia 30-day death rate 9.3 Better than U.S. rate
Pneumonia 30-day readmission rate 17.4 No different than U.S. rate
Death rate for stroke patients 12.8 Better than U.S. rate
Death rate for COPD patients 8.7 No different than U.S. rate
Readmission rate for COPD patients 21.5 No different than U.S. rate
Readmission rate for hip/knee surgery patients 4.8 No different than U.S. rate
Rate of readmission after discharge from hospital 16.9 Worse than U.S. rate
Readmission rate for stroke patients 16.3 Worse than U.S. rate

Patient survey results

Results of a national, standardized survey of hospital patients created to publicly report the patient's perspective of hospital care. The survey asks a random sample of recently discharged patients about 10 important aspects of their hospital experience. Here are the percentages:

Questions Always Sometimes or never Usually
How often were the patients rooms and bathrooms kept clean? 78% 6% 16%
How often did nurses communicate well with patients? 78% 4% 18%
How often did doctors communicate well with patients? 79% 4% 17%
How often did patients receive help quickly from hospital staff? 64% 13% 23%
How often was patient's pain well controlled? 68% 7% 25%
How often did staff explain about medicines before giving them to patients? 62% 22% 16%
How often was the area around patients rooms kept quiet at night? 49% 16% 35%

Yes No
Were patients given information about what to do during their recovery at home? 80% 20%

6 or lower 7 or 8 9 or 10
How do patients rate the hospital overall? 6% 20% 74%

Probably or definitely not Yes Probably
Would patients recommend this hospital to family and friends? 3% 77% 20%

Process of care measures

These measures show how often hospitals give recommended treatments known to get the best results for patients with certain medical conditions or surgical procedures. Unless otherwise noted, the scores are percentages. Information about these treatments are taken from the patients' records and most are converted into a percentage; some scores are in minutes, where indicated. The measures are based on scientific evidence about treatments that are known to get the best results.

Measure Hospital's score National average Footnote
Statin at Discharge 96 98 2
Aspirin prescribed at discharge 99 99 2
Fibrinolytic Therapy Received Within 30 Minutes Of Hospital Arrival N/A 55 2
Primary PCI Received Within 90 Minutes of Hospital Arrival 91 96 2
Avg. minutes patients spend in ER before being admitted 371 272 2
Avg. minutes patients spend in ER after a decision has been made to admit them 180 97 2
Discharge instructions 96 95 2
Evaluation of LVS Function 100 99 2
ACEI or ARB for LVSD 98 97 2
Immunization for influenza 94 93 2
Healthcare workers given influenza vaccination 88 79 0
Median Time to Fibrinolysis N/A 28 3
Avg. minutes patients spend in ER before leaving from visit 114 133 0
Fibrinolytic Therapy Received Within 30 Minutes of ED Arrival N/A 59 3
Door to diagnostic eval 23 24 0
Median time to pain med 38 55 0
Left before being seen N/A 2 0
Head CT results N/A 61 1
Median Time to Transfer to Another Facility for Acute Coronary Intervention N/A 59 1
Aspirin at Arrival N/A 97 1
Median Time to ECG N/A 7 1
Prophylactic Antibiotic Initiated Within One Hour Prior to Surgical Incision 99 98 0
Prophylactic Antibiotic Selection for Surgical Patients 98 98 0
Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary 15 5 2
Pneumonia patients given the most appropriate initial antibiotics 95 96 2
Surgery Patients on a Beta Blocker Prior to Arrival Who Received a Beta Blocker During the Perioperative Period 97 98 2
Prophylactic antibiotic received within 1 hour prior to surgical incision 99 99 2
Surgery Patients with Perioperative Temperature Management 100 100 2
Prophylactic Antibiotic Selection for Surgical Patients 99 99 2
Prophylactic antibiotics discontinued within 24 hours after surgery end time 97 98 2
Cardiac surgery patients with controlled 6 a.m. postoperative blood glucose 100 94 2
Postoperative Urinary Catheter Removal 97 98 2
Surgery Patients Who Received Appropriate Venous Thromboembolism Prophylaxis Within 24 Hours Prior to Surgery to 24 Hours After Surgery 99 99 2
Venous Thromboembolism (VTE) Prophylaxis 96 95 2
Strike patients who were assessed for rehabilitation 98 98 2
Discharged on Antithrombotic Therapy 99 99 2
Anticoagulation Therapy for Atrial Fibrillation/Flutter 89 95 2
Ischemic stroke patients who got meds to break up blood clots withing 3 hours of start N/A 73 1
Antithrombotic Therapy by End of Hospital Day 2 96 98 2
Discharged on Statin Medication 97 95 2
Stroke patients or caregivers who received written educational materials 83 90 2
Venous thromboembolism prophylaxis 88 88 2
ICU venous thromboembolism prophylaxis 95 94 2
Anticoagulation overlap therapy 93 94 2
Unfractionated heparin with dosages/platelet count monitoring 100 98 2
Patients with blood clots who were discharged with blood thinner and written instructions 62 82 2
Incidence of potentially preventable blood clots in hospital 7 8 2

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